The problem isn't knowing that - it's having something worth running every single night. Something that doesn't require 20 minutes of prep, doesn't feel like the same speech recycled, and actually moves the needle on service and sales.

 

That's what The Pre-Shift System gives you.


The result: inconsistent service, missed upsell opportunities, and a team that's never quite aligned before the doors open.


The Pre-Shift System is a complete toolkit for managers who want to run high-impact pre-shifts without building everything from scratch.

 

Every template is ready to run in under 5 minutes

 

Every one includes built-in micro-learning so your team walks onto the floor knowing something they didn't before.

 

No prep. No winging it. Just open the template and go.


  • 10 Pre-Shift Templates with Built-In Micro-Learning

    Done-for-you scripts covering sales, service, product knowledge, culture, and accountability. Each one includes a micro-learning moment your team will actually remember.

  • 5 Recommendation Cheat Sheets

    Quick-reference training guides for beer, wine, cocktails, mains, and desserts. Your staff learns how to make confident recommendations — the kind that increase AGC without feeling pushy.

  • BONUS #1: The Pre-Shift Objection Cheat Sheet

    The 5 most common staff objections during pre-shift — and the exact manager response to each. Because "I already know this" isn't an acceptable answer.

  • BONUS #2: The 30-Day Pre-Shift Calendar

    A full month of pre-shift themes mapped out for you. No more deciding what to cover tonight. Open the calendar, run the template, done.

  • BONUS #3: The New Hire 5-Day Pre-Shift Track

    A sequenced pre-shift plan built specifically for onboarding new staff in their first week. Gets new hires aligned fast — before bad habits form.


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FREQUENTLY ASKED QUESTIONS

What format does this come in?

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Is this for FOH managers only?

What if I have a small team?