Most pre-shifts fall into one of three traps:
Rushed And Forgettable...
...a quick "have a good shift" and out the door...
Too Repetitive...
...the same reminders your team has tuned out
Or They Don't Happen At All...
...because you didn't have time to prep something worth saying
The result: inconsistent service, missed upsell opportunities, and a team that's never quite aligned before the doors open.
