You're in. Here's your Pre-Shift System.

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Your system is ready.

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Everything is in the zip file. Open it, pick tonight's template, and run it.

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Start here tonight
Don't open everything at once.
Open the Server Upsell template. Read it once. Run it at tomorrow's pre-shift. That's it. The rest of the system is there when you need it.
1
Open the zip file — you'll see folders for each service type and your bonus materials.
2
Find the Server Upsell template — it's in the Service Arc Templates folder. Read the 7-minute flow once before service.
3
Run it tomorrow. If your team shows up more prepared than the night before, you've got your system. That's the floor test.